At CASUALLY-CREATIVE, our top priority is your satisfaction with our products. If you are not entirely pleased with your purchase, we're here to help. We've created a straightforward and fair refund policy to ensure a hassle-free shopping experience.

1. 30-Day Satisfaction Guarantee.
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase for any reason within 30 days from the date of purchase, you may request a full refund.

2. How to Request a Refund.
To initiate a refund, simply contact our customer support team through our website. Please provide your order number and a brief explanation of why you'd like a refund. We value your feedback, so your comments are essential in helping us improve our products and services.

3. Return Process.
Once your refund request is approved, we will guide you on the return process. You will be responsible for shipping the item back to us in its original condition and packaging. Once we receive the returned item, we will inspect it to ensure it meets our refund criteria.

4. Refund Criteria.
To be eligible for a refund, the item must be in its original condition and packaging. We cannot process refunds for items that show signs of wear, damage, or alteration.

Thank You For Choosing CASUALLY CREATIVE. We appreciate your trust in us and are committed to ensuring your satisfaction with every purchase.